Food supplement. Not a medicine. Sold by Detoxificationpr Pty Ltd, Melbourne, Australia.

Privacy Policy

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Detoxificationpr Pty Ltd (ABN 54 718 293 046) ("we", "us", "our"), operator of this website and seller of Beliva Energy, is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect the following personal information:

  • Order information: your name and phone number, collected through the order form for the purpose of processing your cash-on-delivery order.
  • Contact enquiries: name, email address and message content submitted via the contact form.
  • Technical data: IP address, browser type, pages visited and session duration, collected automatically via analytics cookies (only if consent is granted).
  • Cookie and advertising data: collected by third-party services (Google Analytics, Google Ads) if marketing cookies are accepted.

2. How We Use Your Information

  • To process and confirm your order, arrange delivery and accept payment on delivery.
  • To respond to your enquiries and provide customer support.
  • To improve our website and services through aggregated analytics data.
  • To serve relevant advertisements (only with your consent to marketing cookies).

3. Legal Basis for Processing

We process personal information on the following grounds: (a) performance of a contract - to fulfil your order; (b) legitimate interests - to respond to enquiries and improve our services; (c) consent - for analytics and marketing cookies. You may withdraw consent at any time via the cookie settings on this website.

4. Sharing and Disclosure

We do not sell your personal information. We may share information with:

  • Courier and fulfilment partners, solely to arrange delivery of your order.
  • Google LLC, as a provider of analytics and advertising services (subject to your cookie consent).
  • Law enforcement or government agencies where required by law.

5. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access. Our website uses HTTPS encryption. Access to personal data is restricted to authorised personnel only.

6. Your Rights

Under the Australian Privacy Principles, you have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your information (subject to legal obligations).
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au if you believe we have handled your information improperly.

7. International Transfers

Some of our third-party service providers (including Google) are located overseas. By using this website and consenting to analytics or marketing cookies, you acknowledge that your data may be transferred to servers located outside Australia. We take reasonable steps to ensure such transfers comply with applicable privacy law.

8. Retention Periods

Order information is retained for seven years to meet our tax and legal obligations under Australian law. Contact enquiry data is retained for two years or until the matter is resolved, whichever is sooner. Analytics data is retained in accordance with the relevant third-party provider's policies.

9. Children's Privacy

This website and Beliva Energy are intended for adults aged 18 and over. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us so we can delete it.

10. Third-Party Services

This website may use the following third-party services:

  • Google Analytics - website traffic analysis (analytics cookies, consent required).
  • Google Ads Conversion Tracking - advertising measurement (marketing cookies, consent required).
  • Google Remarketing - display advertising (marketing cookies, consent required).
  • Google Maps API - embedded map on the Contact page (may set cookies; see Google's privacy policy).

11. Cookies

We use cookies as described in our Cookie Policy. You can manage your cookie preferences using the cookie settings banner on this website.

12. Updates to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of this website after any update constitutes acceptance of the revised policy.

13. Contact

Privacy enquiries: info@detoxificationpr.world
Detoxificationpr Pty Ltd
142 Collins Street, Melbourne VIC 3000, Australia
Phone: +61 3 9028 4715